Terms of Use

Agreement to Terms

By accessing or using Qmed Asia's platforms, services, and websites (collectively, the "Services"), you agree to be bound by these Terms of Use and all applicable laws and regulations.

If you do not agree with any of these terms, you are prohibited from using our Services.

Description of Services

QueueMed Healthtech Sdn Bhd provides healthcare technology solutions including:

• Intelligence Suite: AI-powered clinical decision support and documentation tools
• Connect Suite: Hospital management and care coordination platforms
• Engage Suite: Healthcare professional engagement and education networks
• Journey Suite: Patient experience and queue management solutions
• Learn Suite: Medical education and professional development resources

User Responsibilities

As a user of our Services, you agree to:

• Provide accurate, current, and complete information during registration
• Maintain the security of your account credentials
• Accept responsibility for all activities under your account
• Use the Services only for lawful healthcare purposes
• Comply with all applicable healthcare regulations and professional standards
• Not attempt to circumvent any security measures or access restrictions

Healthcare Disclaimer

• Always seek the advice of qualified healthcare providers for medical conditions
• Do not disregard professional medical advice based on information from our platforms
• In case of medical emergency, contact emergency services immediately
• Our AI tools provide decision support, not medical diagnoses

Intellectual Property

All content, features, and functionality of our Services are owned by QueueMed Healthtech Sdn Bhd and are protected by international copyright, trademark, and other intellectual property laws. This includes:

• Software, algorithms, and AI models
• Text, graphics, logos, and designs
• Clinical protocols and decision trees
• Documentation and training materials

You may not reproduce, modify, distribute, or create derivative works without our explicit written consent.

Data & Privacy

Your use of our Services is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal and health-related information. By using our Services, you consent to such data practices.

View our Privacy Policy

Limitation of Liability

To the fullest extent permitted by law, QueueMed Healthtech Sdn Bhd shall not be liable for:

• Any indirect, incidental, special, or consequential damages
• Loss of data, profits, or business opportunities
• Medical decisions made based on platform information
• Service interruptions or technical failures

Termination

We reserve the right to suspend or terminate your access to our Services at any time, with or without cause, with or without notice, effective immediately.

Upon termination, your right to use the Services will immediately cease. All provisions of these Terms which by their nature should survive termination shall survive.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Malaysia. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Malaysia.

Contact Information

For questions about these Terms of Use, please contact us: